List of documents required

Of course, some of our drivers are only active a few hours during weekends.

We have 5 categories that your vehicle can be accepted into: Wystle, Wystle +, Wystle Exec, Wystle Lux and Wystle VIP.  All Vehicles should be registered as a Private Hire Vehicle (PHV) after 1 January 2018.

We accept Vehicles that are under 10 years old and must be eligible. Consists of minimum 4 doors and seats minimum of 5 (including driver).

We do not have any monthly fees, so you only pay for finished trips. Wystle charges 13% commission on every trip.

Once you sign up on Wystle’s website, our introduction pack will be in your inbox shortly afterwards with all of the details you need to sign up to drive with us. Once you’ve had a chance to review the information and get your documents together, submitting the information takes just a few minutes. Just Download the Wystle Driver’s App from App Store or Play Store and upload your documents via the App.. Once we’ve received your documents you’ll receive a confirmation email letting you know next steps. Those that are successful will be invited to Wystle HQ for a final interview and training session, before starting their journey with us.

Your vehicle must have passed its most recent MOT and registered on your private hire license. The car and its number plate must be registered to your driver’s license.

It's a good idea to remind all riders to take all of their belongings with them when they exit your vehicle. If you notice an item left behind by any of your riders, please return the item to the Wystle head office so that we can locate the rider. The rider will be contacted and given a choice from either collecting the lost belongings from the office or having the item(s) posted. If it is not found by you, you can help them, but it is the customer’s responsibility to find it. Please fill in the lost and found form: https://forms.gle/fFPoyPgm391DXMBC9.

You’ll need the following materials: DVLA Driving license, Private hire driver license, Private hire vehicle license, MOT test certificate, V5C logbook, Hire and reward insurance certificate, a clear profile picture, and if you drive a fleet vehicle, you must share a copy of the fleet insurance policy certification and any other supporting documents.

If a passenger is threatening you or you feel in danger, you should either contact emergency services immediately and if safe to do so, pull over and let them out. The safety, privacy and comfort of all our driver partners are extremely important to us. In case of an emergency, you can choose to raise an emergency alert from your Wystle app. You will see the SOS button on the left corner of your app as soon as you start the trip. Press the SOS button and you will be able to alert your emergency contacts, and share your location with your friends and family. When pressing the SOS button, you can also choose to alert your emergency contacts or call police in case of immediate danger.

You can submit them through the app or via email at support@wystle.co.uk

To avoid customers making a mess, we recommend that you set the rules for your car, which should include a no-food or-drink policy. As it is at your own discretion whether or not to allow passengers to have food or drink in your vehicle Wystle will not cover the cleaning costs associated with food or drink being spilled in your vehicle. Please let us know if a rider made a mess in your car that needs extensive cleaning and prohibits you from taking more trips. We recommend that you do not complete further trips in a dirty car until it has been cleaned. Please submit the following information within 48 hrs of your trip: 1. At least two clear photos of the mess caused (photos that are not clear, will not be accepted) 2. A brief description of what happened and any additional comments. 3. A photo of an official receipt with the date of cleaning and the car wash's information (name and address). Please send the information via email to: support@wystle.co.uk or fill in the complaint form: https://forms.gle/zVK7RPmMhtk7Kw4AA

Yes, registration is quick, easy, and best of all, totally free.

All of our drivers face a stringent vetting process to ensure they’re right for the role. Following this, drivers are selected against a number of different criteria; solid experience in private hire, knowledge of London, customer service and professionalism are all factors that are part of our selection process.